FAQs
I have a general question, How do I contact you?
Contact me at ruinedidols@gmail.com about any questions
Can I get a refund? Can I exchange an item?
No, all sales are final. Please make sure you review your purchase carefully
I put wrong address while I was checking out, is there any way you can update it with the right one?
If you need a address change please email ruinedidols@gmail.com with your transactionID
I ordered the wrong size, can you exchange it for another size?
Yes, sizes can be swapped before orders are shipped, so email ruinedidols@gmail.com immediately.
I just received my order but I was sent the wrong size or order, can you exchange it?
Yes, if you received the wrong size & long as apparel is unworn. You can send it to the return address and email ruinedidols@gmail.com with your transaction ID or email used with the order and we will send you the correct order.